Privacy Policy
Learn how UGALINK.APP collects, uses, and protects your personal information.
Privacy Policy
UgalinkApp ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.
1. Information We Collect
We collect information that you provide directly to us, such as when you create an account, fill out forms, or communicate with us. This may include:
- Personal identification information (name, email address, phone number)
- Payment information (transaction IDs, payment method details)
- Government-issued document details (for verification)
- Usage data such as IP address, device information, and browsing behavior
2. How We Use Your Information
We use your information to:
- Provide, operate, and maintain our services
- Process your transactions and send related information, including confirmations and invoices
- Communicate with you regarding your account or transactions
- Send you marketing and promotional communications (you can opt-out anytime)
- Improve our website, services, and customer support
- Detect, prevent, and address fraud, security, or technical issues
3. Sharing Your Information
We do not sell your personal data. We may share your information with:
- Trusted third-party service providers who help operate our platform and provide services (payment processors, hosting providers, analytics)
- Government authorities when required by law or to protect our rights
- Our verified agents as necessary to fulfill your requests and applications
4. Data Security
We implement industry-standard security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is 100% secure; we cannot guarantee absolute security.
5. Your Rights and Choices
You have the right to:
- Access and update your personal information
- Request deletion of your data, subject to legal and operational constraints
- Opt out of receiving marketing communications
- Withdraw consent where applicable
To exercise these rights, please contact us at support@ugalink.app.
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience, analyze usage, and deliver personalized content. You can control cookie preferences through your browser settings.
7. Children's Privacy
Our services are not intended for children under 13 years old. We do not knowingly collect personal data from children under this age.
8. Changes to This Privacy Policy
We may update this policy periodically to reflect changes in our practices or legal requirements. We encourage you to review it regularly. Your continued use of UgalinkApp after changes indicates acceptance of the updated policy.
9. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:
UgalinkApp Support TeamEmail: support@ugalink.app
Phone: +256 782 330 038