About Ugalink

Discover who we are, our mission, and how we’re making access to government services easier for every Ugandan.

Who We Are

UgalinkApp is a people-first platform designed to make it easier for Ugandans to access government services through a network of verified, trusted agents. From national IDs to passports and more, we connect you with professionals who know the process.

Our team combines deep local knowledge with innovative technology to ensure a smooth, transparent, and secure service experience.

Our Mission

We aim to remove stress, confusion, and unnecessary delays by offering digital, guided access to essential public services in Uganda.

By empowering citizens and streamlining processes, we foster trust between the government and its people, contributing to national development.

How It Works

Click the “Connect with Agent” button to start with an agent.
Check the form details and fill in your information carefully.
Submit your application form and get connected to payment. Make
make Payment via mobile money for your application to complete successfully.

Our agents are available to guide you at every step, ensuring that your application is complete and accurate to avoid delays.

Why Choose Us

All agents are pre-screened and verified.

Paperless, mobile-friendly experience.

No hidden fees, clear pricing before you start.

Friendly and fast support, whenever you need it.

Secure and confidential handling of your information.

Transparent tracking of your application status online.

Meet the Founder

Muhsin Muhamad, a software developer and entrepreneur, started UgalinkApp with a simple goal, to use technology to solve everyday problems faced by Ugandans. His vision is to build a bridge between people and the services that matter most.

Muhsin believes in the power of technology to empower communities and increase transparency in public services, ensuring no one is left behind.