Disclaimer

UgalinkApp is not a government agency. We operate as an independent platform connecting you with trusted, verified agents who assist in navigating government services and processes.

Please be advised that UgalinkApp charges a non-refundable platform fee of UGX 30,000 to facilitate your connection with an agent. This fee is separate and distinct from any payments or fees you may be required to pay directly to government offices or the agents for their services.

1. Payment and Fees

• All payments for government services or agent fees are separate and made directly to the relevant parties.
• UgalinkApp is not responsible for any disputes or losses arising from payments made outside the platform or through unverified channels.
• The platform fee paid to UgalinkApp is non-refundable under any circumstances.

2. Service Limitations

• UgalinkApp does not guarantee approval, processing times, or outcomes of any government services or applications.
• Any delays, denials, or disputes related to government services are between the user and the relevant government authority or agent.
• The platform provides connection and guidance only and is not liable for any issues caused by third parties.

3. Use of Information

• Users are responsible for providing accurate and truthful information when using the platform.
• UgalinkApp is not liable for errors or issues caused by incorrect user data.

4. Liability Limitation

• UgalinkApp excludes all warranties and liabilities to the fullest extent permitted by law.
• Under no circumstances shall UgalinkApp be liable for any direct, indirect, incidental, consequential, or punitive damages arising from use of the platform.

5. Changes to This Disclaimer

We may update this disclaimer from time to time to reflect changes in our services or legal requirements. Continued use of the platform signifies acceptance of any updates.

6. Contact Us

If you have any questions or concerns about this disclaimer, please contact us at: